Establish TASN as an international brand, rooted in China’s automotive industry.

Services and Support

Service Process

Customer inquiry

Proactively respond to customer needs, thoroughly understand core details such as product specifications, quantities, and delivery timelines, and maintain comprehensive records of preliminary communications.

Quotation and Confirmation

Develop a precise quotation proposal based on the customer’s requirements, communicate and confirm pricing, delivery schedules, and collaboration details, and then finalize a valid order.

Quality Inspection

We conduct end-to-end quality inspections on all products in strict accordance with industry standards and customer requirements, ensuring that only qualified, defect-free items are shipped from the warehouse.

Shipment

Upon successful order acceptance, we ensure proper packaging, arrange logistics, promptly synchronize shipment information, and guarantee the safe and efficient dispatch of goods.

Delivery Settlement

Upon timely delivery of the goods and completion of receipt confirmation, settle the payment in accordance with the contract terms and conduct a clear reconciliation of account information.

Follow-up Visits and Care

After order completion, conduct regular customer follow-ups to gather feedback on their experience and suggestions, ensure effective after-sales support, and foster long-term partnerships.